CHIROTOUCH SERVER TEAM
CHIROTOUCH SERVER TEAM
Bio
Sara is the Chief Operating Officer at Bushido Billing! Married to a chiropractor, she began her career managing a busy chiropractic office, where she learned the ins and outs of insurance billing and practice operations. After seeing firsthand the frustrations many clinics faced with traditional billing companies, Sara started her own small billing practice to better support providers.
In 2021, she discovered Bushido Billing and immediately connected with the company’s ethics, culture, and clinic-first approach. Today, she uses her deep industry experience to lead operations with integrity, innovation, and a commitment to helping both providers and patients thrive.
Outside of work, Sara enjoys spending time with her husband, two kids, and two dogs, as well as traveling, kayaking, trap shooting, and fishing. Known affectionately as “Unicorn,” she brings her curiosity and drive to every challenge—especially cleaning up complex accounts.
Contact Me!
Ph: (206) 670-9001
E: Sara.Hansen@BushidoBilling.com
Bio
Katie is a Team Lead at Bushido Billing! A licensed X-ray technologist by trade, she began her career in a Level 1 trauma center before transitioning into chiropractic to pursue a family-friendly schedule. Over the next decade, she gained hands-on experience in billing, X-rays, and therapy within a chiropractic office, building a strong clinical and operational foundation.
Since joining Bushido Billing in 2023, Katie has progressed through multiple roles, supporting a wide variety of clinic types—including chiropractic, acupuncture, physical therapy, and mental health. This has given her a comprehensive understanding of healthcare billing and a highly adaptable skill set. She is passionate about removing the stress and complexity of billing so providers can focus fully on patient care.
Katie is guided by integrity, accountability, precision, collaboration, and compassion. She believes in doing what’s right, communicating openly, and holding herself to the highest standards of accuracy. In her role as Team Lead, she loves building strong relationships with clinics, solving complex problems, and helping her teammates grow. Contributing to a mission-driven organization that prioritizes providers at every step is what makes her work deeply meaningful.
Outside of work, Katie enjoys crocheting, camping, and spending time with her family at their sports games, practices, and meets. She also loves visiting the beach whenever she can — a favorite way to recharge and return to her work with fresh energy.
Contact Me!
Ph: (206) 670-9001
Email: Katie.Neu@BushidoBilling.com
Bio
Emily is a Team Lead at Bushido Billing! She brings seven years of hands-on chiropractic experience to her role, including six years as an Office Manager and her start as a Chiropractic Assistant. Her background gives her a strong understanding of chiropractic terminology, charting, and front-to-back office operations. Emily also brings extensive expertise in ChiroTouch and Jane.app, allowing her to support clinics with both efficiency and confidence.
Having worked exclusively in chiropractic throughout her adult life, Emily has a deep appreciation for the profession and the providers who dedicate themselves to helping others—often in ways the public doesn’t fully understand or value. She’s passionate about ensuring chiropractors receive the reimbursement they deserve and believes in transparent, proactive communication so clinics always know what’s happening with their billing without it consuming their time.
Emily is guided by honesty, adaptability, and respect. She understands that when a clinic seeks help, they’re often overwhelmed, and she aims to make every provider feel supported, understood, and treated like a true member of the Bushido team. As a Team Lead, she loves collaborating closely with her coworkers, creating a connected and supportive work environment even while remote, and building strong relationships with providers rooted in trust and open communication.
Adaptability is one of Emily’s greatest strengths—critical when navigating the constantly changing expectations of multiple insurance companies and clinic workflows. She is eager to continue growing in leadership and helping Bushido support even more clinics with excellence and care.
Outside of work, Emily enjoys baking, singing, taking long walks after the workday, and unwinding with crafts, Gilmore Girls, or a cozy rom-com.
Contact Me!
Ph: 206-670-9001
E: Emily.Roundy@BushidoBilling.com
Bio
April is the Director of Training at Bushido Billing! With a uniquely diverse background spanning healthcare operations, leadership, customer service, and specialized chiropractic billing, she brings over two decades of hands-on experience to her role. Her career began in high school at a veterinary clinic and coaching a swim team, followed by hospitality roles throughout college (GO GATORS). In 2003, she entered the chiropractic field as a Chiropractic Assistant — the spark that ignited her long-term passion for patient care and behind-the-scenes clinic operations.
From resort management internships to HR work at Eglin Air Force Base, banking, and multiple chiropractic offices across the country, April has developed deep expertise in operations, billing, and training. Through military relocations and career shifts, she continued refining her billing skills in Virginia, California, and Nebraska before joining Bushido Billing full-time in February 2023. Today, she leads our training department with a blend of technical knowledge, curiosity, and a genuine passion for helping others grow.
April is motivated by the combination of teaching, problem-solving, and restoring clarity to complex billing situations. She loves empowering team members, building effective processes, and supporting clinics with accuracy, efficiency, and a clear understanding of why things work the way they do. Guided by integrity, accuracy, curiosity, and service, she believes that strong training and collaboration make every clinic — and every team member — more successful.
Outside of work, April enjoys swimming, crafting, and spending quality time with her family. Whether being active, creative, or simply unplugging at home, she values the moments that help life slow down and feel more grounded.
Contact Me!
Ph: 206-670-9001
E: April.Houchin@BushidoBilling.com
Bio
Brianna — known as Bri — is a Client Coordinator at Bushido Billing! With over eight years of medical billing experience across Mental Health, Orthopedics, Orthopedic Surgery, and Physical Therapy, she brings deep industry knowledge and strong communication, organization, and prioritization skills to the team. She prides herself on keeping processes efficient, accurate, and thoroughly managed from start to finish.
Bri is passionate about advocating for providers and ensuring they receive every dollar they deserve. She believes in allowing clinicians to focus on caring for their patients while trusting that their billing is handled with accuracy and persistence behind the scenes. Drawn to Bushido Billing’s genuine passion for helping clinics succeed, she values being part of a remote team that remains closely connected, supportive, and united by a shared mission.
One of Bri’s standout strengths is training. She loves guiding new clinics through software, insurance workflows, and billing processes—seeing that “light bulb” moment click into place is one of the most rewarding parts of her work. Bri is also excited for Bushido’s continued expansion and looks forward to the opportunity to learn new specialties in the future.
Outside of work, Bri enjoys spending time with her husband, Jack, and their German Shepherd, Ani—whether they’re going for walks, discovering new restaurants, or relaxing at home with a show. A great cup of coffee, a good book, and time with family (now just minutes away in South Carolina) are her favorite ways to recharge. Family is at the heart of everything she does.
Contact Me!
Ph: (206) 670-9001
E: Brianna.Poli@BushidoBilling.com
Bio
Amanda is a Client Coordinator here at Bushido Billing! With an English degree and a passion for editing, she has built a versatile career spanning retail, animal care, finance, and healthcare. Through these roles, she’s developed strong customer service, administrative, and office management skills. In her current position, Amanda enjoys work that is organized, detail-driven, and structured—making billing a natural fit. Her attention to detail, reliability, and clear communication help keep processes consistent and on track while supporting both clients and the team.
She values honesty, consistency, and follow-through, and she takes pride in keeping clients informed and ensuring accuracy in every task. Amanda was drawn to Bushido Billing for its commitment to doing things the right way and working efficiently, and she looks forward to continuing to strengthen her knowledge of billing systems and workflows.
When she’s not working, Amanda enjoys spending time with her dog Max, tending to her plants, and reading a good book. She is grateful to be part of a company that values growth, clarity, and meaningful collaboration.
Contact Me!
Ph: 206-670-9001
E:amanda.dodson@bushidobilling.com
Bio
Laurie is a Billing Specialist at Bushido Billing! She brings 20 years of experience in the chiropractic field, including 18 years working in a Wisconsin clinic where she served at the front desk, as a Chiropractic Technician (CT), and later as the in-house biller. Over the past two years with Bushido, she has expanded her expertise even further, supporting clinics with accuracy, organization, and a deep understanding of chiropractic workflows.
Detail-oriented and highly organized, Laurie excels at resolving complex insurance issues, improving processes, and recovering revenue that clinics may have assumed was lost. She’s driven by the opportunity to help practices run more smoothly—identifying what isn’t working, cleaning up systems, and restoring order so providers can finally see the results they deserve. Her passion comes from seeing how much poor billing can harm a clinic, and her mission is to turn that around with persistence, clarity, and care.
Laurie was drawn to Bushido Billing because of its genuine compassion and in-house mentality. Despite being a remote team, the level of dedication, support, and ownership matches what she valued most when working directly inside a clinic. She is guided by honesty, hard work, and a commitment to always growing—values that shape how she collaborates with clients and teammates every day.
Outside of work, Laurie loves organizing anything she can get her hands on—closets, drawers, and home projects bring her joy and relaxation. She enjoys camping, bonfires, walks in the woods, and binge-watching comedy series or documentaries. Most of all, she cherishes time with her family: her husband Dale, her four daughters, and her three granddaughters.
Contact Me!
Ph: (206) 670-9001
E: laurie.wnuk@bushidobilling.com
Bio
Sarah is a Billing Specialist at Bushido Billing! With over four years of in-house medical billing experience, she brings strong industry knowledge and a detail-oriented approach to her role. Before transitioning into healthcare, Sarah spent nearly a decade as a hairstylist, where she developed exceptional interpersonal skills and a natural ability to connect with people — strengths she now brings to her work with providers, teammates, and patients. She’s excited to make a positive impact and contribute alongside a team of like-minded, mission-driven individuals.
Outside of work, Sarah is a creative at heart who enjoys gardening, fishing, and baking — especially crafting homemade sourdough bread. Music remains a meaningful part of her life, and she still loves to sing, having trained in opera during her youth.
Contact Me!
Ph: (206) 670-9001
E: sarah.walker@bushidobilling.com
Bio
Aubry is a Billing Specialist at Bushido Billing! With over six years of experience in the medical field, she’s worked in both clinical and administrative roles, giving her a well-rounded understanding of healthcare operations. Her curiosity and root-cause mindset drew her to the billing side of the industry, where she enjoys understanding the “why” behind processes and finding ways to make them more effective.
Dedicated to helping others and solving problems, Aubry takes pride in turning around clinics by cleaning up processes and creating systems that run smoothly. Her strong time management and organizational skills allow her to juggle multiple clinics seamlessly, ensuring each one receives the attention and accuracy it deserves.
Outside of work, Aubry enjoys spending time with her husband, cooking, and reading. A true Disney fan, she loves visiting the parks and soaking up the Florida sunshine.
Contact Me!
Ph: 206-670-9001
E: aubry.rodriguez@bushidobilling.com
Bio
Vanessa is a Billing Specialist at Bushido Billing! She has a strong background in healthcare, having worked in chiropractic, orthodontics, and medical office roles. Her journey began in a chiropractic office, where she gained experience in administrative support and billing. She then transitioned to an orthodontic practice as a Marketing Coordinator and X-ray Technician, before moving to Utah and joining a medical office as a Patient Service Coordinator and Drug Technician. Most recently, she worked at a Cancer Center as a Billing Assistant, where she discovered her passion for medical billing.
Outside of work, Vanessa loves staying active by playing pickleball, volleyball, and recently kickboxing, thanks to her brother's influence. She’s a big fan of hiking and spending time in nature. A lover of books, she enjoys reading non-fiction, romance, and mystery/suspense novels. Vanessa is also an avid baker, believing that chocolate chip cookies lead to sweet dreams. She enjoys spending time with her family, her boyfriend, and practicing calligraphy. A fun fact: she’s played the piano since she was 7, thanks to her mom’s encouragement, and she’s grateful for the ability to read music and play.
Contact Me!
Ph: 206-670-9001
E: vanessa.harris@bushidobilling.com
Bio
Ashleigh is a Billing Specialist at Bushido Billing! With six years of experience as a Chiropractic Assistant and a background in ICU patient care, she brings strong communication skills, efficiency, and adaptability to her role. Her experience in both clinical environments and fast-paced customer-facing roles—including time spent bartending—has shaped her into a focused, responsive professional who thrives under pressure and takes pride in getting things done accurately and efficiently.
Ashleigh was drawn to insurance billing after witnessing firsthand how difficult it can be for clinics to find trustworthy, dedicated billing support. Learning the fundamentals of billing alongside her mother-in-law gave her the confidence to step into the field with a clear purpose: helping offices recover what they’re rightfully owed and easing the stress of uncollected revenue. She approaches every clinic relationship with honesty, respect, and clear communication, understanding how overwhelming billing challenges can feel and ensuring providers know she’s truly on their side.
What Ashleigh enjoys most is seeing the tangible impact of her work—watching collections rise and knowing her efforts directly contribute to a clinic’s success. She’s especially proud of her communication skills and her ability to advocate clearly and confidently on behalf of the offices she supports. Always eager to learn, Ashleigh embraces the ever-changing nature of billing and enjoys the challenge of digging in and fighting for every dollar.
Outside of work, Ashleigh loves staying active. From weightlifting and hot yoga to long trail walks and running with her two dogs, movement is how she stays grounded and recharged.
Contact Me!
Ph: 206-670-9001
E: ashleigh.felde@bushidobilling.com
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