CHIROTOUCH SERVER TEAM
CHIROTOUCH SERVER TEAM
Bio
Sara is the Chief Operating Officer at Bushido Billing! Married to a chiropractor, she began her career managing a busy chiropractic office, where she learned the ins and outs of insurance billing and practice operations. After seeing firsthand the frustrations many clinics faced with traditional billing companies, Sara started her own small billing practice to better support providers.
In 2021, she discovered Bushido Billing and immediately connected with the company’s ethics, culture, and clinic-first approach. Today, she uses her deep industry experience to lead operations with integrity, innovation, and a commitment to helping both providers and patients thrive.
Outside of work, Sara enjoys spending time with her husband, two kids, and two dogs, as well as traveling, kayaking, trap shooting, and fishing. Known affectionately as “Unicorn,” she brings her curiosity and drive to every challenge—especially cleaning up complex accounts.
Contact Me!
Ph: (206) 670-9001
E: Sara.Hansen@BushidoBilling.com
Bio
Katie is Team Lead here at Bushido Billing. She is located about 20 miles south of Pittsburgh, PA. She lives the busy mom life with a daughter who plays softball and is on a swim team. She has two sons that wrestle and play baseball and soccer. She spends lots of time with her kids at their sports, but in her free time she enjoys kayaking and crocheting.
She is a self-taught biller with over 8 years of experience in the field. Before having kids, she worked as a Radiologic Technologist (x-ray tech). She worked in a level 1 trauma center in Pittsburgh for 6 years!
One of her nicknames is Mother Kate because she was always the mother hen of her friends growing up. Her biggest pet peeve is when people's actions do not match their words. What she loves most about her job is the flexibility that she has to be able to attend all of her kid's events.
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Ph: (206) 670-9001
Email: Katie.Neu@BushidoBilling.com
Bio
Emily is a Team Lead here at Bushido Billing! A nickname that she sports is "Boss Lady" after she wore a blazer and pencil skirt to school one day and her friends awarded her the name. If she could do anything in the world, she would travel with her family or sing on Broadway!
In her free time she likes to sing, everywhere, all the time as well as play board or card games. She also enjoys hanging out with her husband and pug, Frankie. A pet peeve she has is when people chew loudly.
Her work experience consists of spending 7 years in Chiropractic billing and 6 of those years were spent as an office manager. Her favorite part about her job is being able to help people solve problems and come up with lasting solutions. She enjoys doing "detective work" as a billing specialist and getting to the root of problems.
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Ph: 206-670-9001
E: Emily.Roundy@BushidoBilling.com
Bio
April is the Director of Training here at Bushido Billing and she is a proud military spouse. April is driven by a core belief in the power of learning and growth to transform individuals and organizations. Her rich and varied professional journey, including roles in customer service, finance, and healthcare management, has equipped her with a unique understanding of diverse needs and how to connect with people effectively.
April's approach to training is practical, positive, and always centered on the individual. She is passionate about creating engaging experiences that empower people to not only learn but also to thrive.
Outside of her impactful work, April finds joy in horseback riding, the creative outlet of crocheting, and the rejuvenating Florida sunshine. She embraces a life of balance and brings a heartfelt approach to all her endeavors.
Guided by Emile Zola's inspiring quote, "I am here to live out loud," April is dedicated to bringing her whole self to every interaction, fostering a culture of growth and authentic connection.
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Ph: 206-670-9001
E: April.Houchin@BushidoBilling.com
Bio
Brianna — known as Bri — is a Client Coordinator at Bushido Billing! With over eight years of medical billing experience across Mental Health, Orthopedics, Orthopedic Surgery, and Physical Therapy, she brings deep industry knowledge and strong communication, organization, and prioritization skills to the team. She prides herself on keeping processes efficient, accurate, and thoroughly managed from start to finish.
Bri is passionate about advocating for providers and ensuring they receive every dollar they deserve. She believes in allowing clinicians to focus on caring for their patients while trusting that their billing is handled with accuracy and persistence behind the scenes. Drawn to Bushido Billing’s genuine passion for helping clinics succeed, she values being part of a remote team that remains closely connected, supportive, and united by a shared mission.
One of Bri’s standout strengths is training. She loves guiding new clinics through software, insurance workflows, and billing processes—seeing that “light bulb” moment click into place is one of the most rewarding parts of her work. Bri is also excited for Bushido’s continued expansion and looks forward to the opportunity to learn new specialties in the future.
Outside of work, Bri enjoys spending time with her husband, Jack, and their German Shepherd, Ani—whether they’re going for walks, discovering new restaurants, or relaxing at home with a show. A great cup of coffee, a good book, and time with family (now just minutes away in South Carolina) are her favorite ways to recharge. Family is at the heart of everything she does.
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Ph: (206) 670-9001
E: Brianna.Poli@BushidoBilling.com
Bio
Amanda is a Client Coordinator here at Bushido Billing! With an English degree and a passion for editing, she has built a versatile career spanning retail, animal care, finance, and healthcare. Through these roles, she’s developed strong customer service, administrative, and office management skills. In her current position, Amanda enjoys work that is organized, detail-driven, and structured—making billing a natural fit. Her attention to detail, reliability, and clear communication help keep processes consistent and on track while supporting both clients and the team.
She values honesty, consistency, and follow-through, and she takes pride in keeping clients informed and ensuring accuracy in every task. Amanda was drawn to Bushido Billing for its commitment to doing things the right way and working efficiently, and she looks forward to continuing to strengthen her knowledge of billing systems and workflows.
When she’s not working, Amanda enjoys spending time with her dog Max, tending to her plants, and reading a good book. She is grateful to be part of a company that values growth, clarity, and meaningful collaboration.
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Ph: 206-670-9001
E:amanda.dodson@bushidobilling.com
Bio
Laurie is a Billing Specialist with Bushido Billing! With over 18 years of experience, she has honed her skills in diverse areas of chiropractic care. Her journey began at a chiropractic clinic in Wisconsin, where she initially tackled the dual role of front desk receptionist and chiropractic technician (CT). Over the past decade, she has transitioned her focus to chiropractic billing.
Thriving on working with numbers and charts, she finds equal satisfaction in unraveling billing mysteries, playing Sherlock Holmes to conquer EOBs with meticulous "digging around". Her knack for turning chaos into calm earned her the nickname "The Organizer."
When she's not cheering on her two teenage daughters as they tear up the softball field, you'll find her camping, Bass fishing, or tackling a home project with refreshing gusto. Deep down, she dreams to bring laughter to millions as a stand-up comedian on Saturday Night Live! Though she might coyly brush aside her own comedic chops, her knack for finding humor in the everyday and her unreserved appreciation for a good giggle are testament to a true funny bone.
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Ph: (206) 670-9001
E: laurie.wnuk@bushidobilling.com
Bio
Sarah is a Billing Specialist at Bushido Billing! With over four years of in-house medical billing experience, she brings strong industry knowledge and a detail-oriented approach to her role. Before transitioning into healthcare, Sarah spent nearly a decade as a hairstylist, where she developed exceptional interpersonal skills and a natural ability to connect with people — strengths she now brings to her work with providers, teammates, and patients. She’s excited to make a positive impact and contribute alongside a team of like-minded, mission-driven individuals.
Outside of work, Sarah is a creative at heart who enjoys gardening, fishing, and baking — especially crafting homemade sourdough bread. Music remains a meaningful part of her life, and she still loves to sing, having trained in opera during her youth.
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Ph: (206) 670-9001
E: sarah.walker@bushidobilling.com
Bio
Aubry is a Billing Specialist at Bushido Billing! With over six years of experience in the medical field, she’s worked in both clinical and administrative roles, giving her a well-rounded understanding of healthcare operations. Her curiosity and root-cause mindset drew her to the billing side of the industry, where she enjoys understanding the “why” behind processes and finding ways to make them more effective.
Dedicated to helping others and solving problems, Aubry takes pride in turning around clinics by cleaning up processes and creating systems that run smoothly. Her strong time management and organizational skills allow her to juggle multiple clinics seamlessly, ensuring each one receives the attention and accuracy it deserves.
Outside of work, Aubry enjoys spending time with her husband, cooking, and reading. A true Disney fan, she loves visiting the parks and soaking up the Florida sunshine.
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Ph: 206-670-9001
E: aubry.rodriguez@bushidobilling.com
Bio
Vanessa is a Billing Specialist at Bushido Billing! She has a strong background in healthcare, having worked in chiropractic, orthodontics, and medical office roles. Her journey began in a chiropractic office, where she gained experience in administrative support and billing. She then transitioned to an orthodontic practice as a Marketing Coordinator and X-ray Technician, before moving to Utah and joining a medical office as a Patient Service Coordinator and Drug Technician. Most recently, she worked at a Cancer Center as a Billing Assistant, where she discovered her passion for medical billing.
Outside of work, Vanessa loves staying active by playing pickleball, volleyball, and recently kickboxing, thanks to her brother's influence. She’s a big fan of hiking and spending time in nature. A lover of books, she enjoys reading non-fiction, romance, and mystery/suspense novels. Vanessa is also an avid baker, believing that chocolate chip cookies lead to sweet dreams. She enjoys spending time with her family, her boyfriend, and practicing calligraphy. A fun fact: she’s played the piano since she was 7, thanks to her mom’s encouragement, and she’s grateful for the ability to read music and play.
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Ph: 206-670-9001
E: vanessa.harris@bushidobilling.com
Bio
Ashleigh is a Billing Specialist at Bushido Billing! With a background in healthcare, she began her career as a Nursing Assistant in the ICU/Cardiac ICU right after high school, working in the medical field for two years. After deciding to pursue a different path, Ashleigh transitioned to a Chiropractic Assistant role, where she has spent the last four years. Her experience includes assisting with authorizations, personal injury claims, VA eligibility, and insurance billing, as well as finding and confirming billing errors.
Outside of work, Ashleigh enjoys staying active with weightlifting, running with her dogs, and attending Pilates classes. She’s a foodie at heart, frequently trying new restaurants with her husband, and loves outdoor adventures with her dogs. When her husband gets a break from school, they head to Florida for some sunshine and saltwater. As a child, she was called “Band-aid” because she never wanted to leave her grandpa’s side!
Contact Me!
Ph: 206-670-9001
E: ashleigh.felde@bushidobilling.com
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