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THE TEAM
- ABOUT US
- MEET THE TEAM
OUR COMPANY
TESTIMONIALS
RESOURCES
- BLOG
- JOIN OUR TEAM
CLIENT LOGIN

JANE APP TEAM

ALL
Jane App
ChiroTouch Server
ChiroTouch Cloud
Chiro HD
ChiroFusion

JANE APP TEAM

ALL
Jane App
ChiroTouch Server
ChiroTouch Cloud
Chiro HD
ChiroFusion

Bio

Sara is the Chief Operating Officer for Bushido Billing and married to a Chiropractor. While her husband was in school, Sara managed a busy Chiropractic office and learned all things insurance billing. Upon leaving, Sara started her own small billing practice to avoid the frustrations that other offices were facing with the traditional billing companies. She also did billing and management duties for her husbands practice. In 2021 Sara stumbled across Bushido Billing and joined them after learning how their ethics and practices aligned with those of an actual clinic owner!

In her spare time, Sara enjoys spending time with her 2 kids, husband, and 2 dogs, traveling, kayaking, shooting trap, and going fishing. With the nickname "Unicorn" she finds enjoyment in taking on tasks that she either does or does not know how to do. The challenge that insurance billing brings provides excitement to Sara as her favorite task is to clean up messy accounts. Next time you chat with Sara, make sure you ask her about the time she was on TLC's Extreme Couponing Show!

Contact Me!

Ph: (206) 670-9001

E: Sara.Hansen@BushidoBilling.com

Bio

Katie is Team Lead here at Bushido Billing. She is located about 20 miles south of Pittsburgh, PA. She lives the busy mom life with a daughter who plays softball and is on a swim team. She has two sons that wrestle and play baseball and soccer. She spends lots of time with her kids at their sports, but in her free time she enjoys kayaking and crocheting.

She is a self-taught biller with over 8 years of experience in the field. Before having kids, she worked as a Radiologic Technologist (x-ray tech). She worked in a level 1 trauma center in Pittsburgh for 6 years!

One of her nicknames is Mother Kate because she was always the mother hen of her friends growing up. Her biggest pet peeve is when people's actions do not match their words. What she loves most about her job is the flexibility that she has to be able to attend all of her kid's events.

Contact Me!

Ph: (206) 670-9001

Email: Katie.Neu@BushidoBilling.com

Bio

Emily is a Team Lead here at Bushido Billing! A nickname that she sports is "Boss Lady" after she wore a blazer and pencil skirt to school one day and her friends awarded her the name. If she could do anything in the world, she would travel with her family or sing on Broadway!

In her free time she likes to sing, everywhere, all the time as well as play board or card games. She also enjoys hanging out with her husband and pug, Frankie. A pet peeve she has is when people chew loudly.

Her work experience consists of spending 7 years in Chiropractic billing and 6 of those years were spent as an office manager. Her favorite part about her job is being able to help people solve problems and come up with lasting solutions. She enjoys doing "detective work" as a billing specialist and getting to the root of problems.

Contact Me!

Ph: 206-670-9001

E: Emily.Roundy@BushidoBilling.com

Bio

Alicia is a Client Coordinator here at Bushido Billing! She lives in sunny Florida where she enjoys playing tennis and lots of golf with her two sons and husband. If she could do anything in the world, it would be to travel. In her family they substitute gifts for traveling because they are all about the experience and making memories!

Her experience with medical billing is tried and true as she used to be a chiropractor herself! Something she loves about her job is being able to help clinic owners take tasks off of their plates.

A color that best describes Alicia is blue because she is calm, loyal, and empathetic. Her biggest pet peeve is slow walkers! She walks at one speed...fast.

Contact Me!

Ph: (206) 670-9001

E: Alicia.Cohler@BushidoBilling.com

Bio

Michelle is a Team Lead for Bushido Billing. She knows multiple softwares but is known to be our Katana Specialist. She brings years of experience from working in a busy dental office and assisting with both billing and front desk duties. Since then, she was a stay-at-home parent for 6 years with her 4 children. She is definitely your go-to person for multitasking and organization!

In the little free time Michelle has outside of attending games for her 3 kids' travel sports, she also enjoys spending time with her family and tending to her growing plant collection. Michelle enjoys knowing that she is providing a valuable service to clinics and taking some of the stress that can sometimes come along with billing and insurance, off of the clinic's plate. She enjoys the passion that Bushido Billing has and it makes her look forward to work each day. Next time you chat with Michelle, make sure you ask her about her 26 feathered babies!

Contact Me!

Ph: (206) 670-9001

E: Michelle.Price@BushidoBilling.com

Bio

Tiffany is a Client Coordinator here at Bushido Billing! For the past 14 years, Tiffany's been at the helm of a chiropractic office, making sure everything clicks into place. Her favorite part? Using her problem-solving skills to ensure patients get the coverage they deserve.

When she's not wrangling her four little sluggers (they're currently tearing up the baseball field, and let's just say she's their number one fan), she can be found buried in a good book or exploring the latest foodie havens. Being a flight attendant is her ultimate dream job – it's like a constant passport to adventure! New faces, new cultures, a new city every other day – what's not to love?

Here's a fun fact you might not know, sad music makes Tiffany strangely happy! The weepier the tune, the more she loves it. ‍

Contact Me!

Ph: 206-670-9001

E: tiffany.mitchell@bushidobilling.com

Bio

Janie is a Quality Assurance Lead here at Bushido Billing! With over 13 years of experience in healthcare administration, Janie has honed her skills in physical therapy and chiropractic billing. Her journey began as a CNA, where she developed a deep appreciation for patient care. However, Janie discovered her true calling in the administrative side of healthcare, where she could leverage her organizational talents and analytical skills to ensure efficient operations.

Janie thrives on the intellectual challenge of navigating complex claims and regulations. Each billing scenario presents a unique puzzle that she approaches with meticulous attention to detail, problem-solving acumen, and a touch of creativity. The satisfaction of ensuring both patient satisfaction and operational efficiency is immensely fulfilling.

Outside of work, Janie is a self-proclaimed "organizing queen" with a love for planning and prioritizing tasks. She finds joy in exploring the world of visual arts, whether sketching on her iPad or crafting new clipart.

Contact Me!

Ph: 206-670-9001

E: janie.jacobson@bushidobilling.com

Bio

Lora is a Billing Specialist with Bushido Billing. She knows multiple softwares but is known as our JaneApp specialist. She has managed and performed billing functions for a Chiropractic office for over 8 years before joining Bushido. Her busy life includes travel volleyball, basketball, and softball for her two daughters. She is commonly referred to as "Mama Bode" by her daughter's teammates as she is always prepared and brings forward empathy in everything she does. This clearly translates into her work and with her clients as she treats them like family.

In her little free time, she enjoys walking her mini golden doodle (Bellow), catching up on DVR, and exercising. Lora enjoys investigating claims that deny and finds it rewarding to be able to obtain every last penny from each claim for her clinics. Next time you chat with Lora, ask her for some tips on the mastery of making sourdough bread because we all know that's a skill only 1 in 1,000 of us were able to master back in 2020!

Contact Me!

Ph: (206) 670-9001

E: lora.bode@bushidobilling.com

Bio

Cathy's been a chiropractic billing champion for a whopping 23 years! Her favorite part? Witnessing those payments come through - it's like the ultimate victory lap after a billing marathon!

She's a bookworm by day, a family game night champion by night, and a music lover all the time. Her biggest dream is conquering New Zealand's epic landscapes!

They call her "Cat," not just because it purr-fectly fits her name, but also because she's a total feline fanatic! But here's a lesser-known fact: this cat lover once took the plunge (literally!) and performed water ballet in high school!

Contact Me!

Ph: 206-670-9001

E: cathy.healy@bushidobilling.com

Bio

Brittney is a Billing Specialist here at Bushido Billing! With experience in various medical offices, Brittney brings a wealth of knowledge in administrative tasks and medical assisting. Eager to build strong relationships and streamline the billing process, she is excited to contribute to the team and make a positive impact.

A fun-loving and dedicated individual, a nickname she sports is “Beezna”, bestowed by her father, has become a cherished part of her identity. With a deep affection for her family, including her daughter, fiancé, fur baby, and five nieces and nephews, Brittney finds joy in spending quality time with loved ones.

Nature's beauty holds a special place in her heart, and she thrives near bodies of water. Daily walks, picnics, and exploring new destinations are among her favorite ways to unwind. Her passion for her work is evident in her dedication to overcoming challenges and finding solutions.

Contact Me!

Ph: 206-670-9001

E: brittney.wilkinson@bushidobilling.com

Bio

Shelley is a Billing Specialist at Bushido Billing! She brings a wealth of expertise, holding a Summa Cum Laude degree from Northeastern University with a strong background in Healthcare Management. Her experience as an Operations Director has equipped her with the skills necessary to ensure efficient and accurate billing for healthcare providers. Shelley is deeply committed to supporting providers so they can effectively serve their patients.

When she's not working, Shelley cherishes time with her husband, daughters, and dogs, tackling home projects, exploring the outdoors, and indulging her secret love for astronomy. Her oldest friend still affectionately calls her 'ShellsBells,' a nickname that hints at her fun-loving spirit and youthful adventures."

Contact Me!

Ph: (206) 670-9001

E: shelley.renzi@bushidobilling.com

Bio

Danielle is a Billing Specialist here at Bushido Billing! With over six years of experience in the chiropractic specialty, she brings a deep belief in the power of chiropractic care and a commitment to supporting clinics in providing exceptional patient experiences. Danielle values the flexibility her role offers and loves being part of a team dedicated to helping practices thrive.

Outside of work, Danielle is a proud mom and self-proclaimed gaming buddy to her kids. She loves to read (at an insanely fast pace!), watch movies, and daydream about her ultimate bucket-list life: living in Greece and fostering babies. Nicknamed "Princess Dani" for her love of all things sparkly and her devotion to Princess Peach from Mario, she adds a little extra shine wherever she goes.

Contact Me!

Ph: 206-670-9001

E: danielle.cass@bushidobilling.com

Bio

Jennifer is a Billing Specialist here at Bushido Billing! With years of experience in customer service across various industries, including food, casino, and medical offices, she brings a wealth of versatility, strong problem-solving skills, and a passion for delivering exceptional service.Her most valuable learning experience came from raising six kids at home for 13 years, where she perfected her multitasking skills. Jennifer takes pride in accomplishing tasks like posting checks and resolving billing issues and is excited to continue learning and growing with the team.

Outside of work, Jennifer enjoys time with her large family, especially on their pontoon boat, swimming, fishing, and relaxing. She’s also a book lover and dog mom. Fun fact: her middle name is Renee, and as a kid, her aunt gave her a nickname that’s stuck ever since.

Contact Me!

Ph: 206-670-9001

E: jennifer.canty@bushidobilling.com

Bio

Ashleigh is a Billing Specialist at Bushido Billing! With a background in healthcare, she began her career as a Nursing Assistant in the ICU/Cardiac ICU right after high school, working in the medical field for two years. After deciding to pursue a different path, Ashleigh transitioned to a Chiropractic Assistant role, where she has spent the last four years. Her experience includes assisting with authorizations, personal injury claims, VA eligibility, and insurance billing, as well as finding and confirming billing errors.

Outside of work, Ashleigh enjoys staying active with weightlifting, running with her dogs, and attending Pilates classes. She’s a foodie at heart, frequently trying new restaurants with her husband, and loves outdoor adventures with her dogs. When her husband gets a break from school, they head to Florida for some sunshine and saltwater. As a child, she was called “Band-aid” because she never wanted to leave her grandpa’s side!

Contact Me!

Ph: 206-670-9001
E: ashleigh.felde@bushidobilling.com

Bio

Crystal is a Billing Specialist at Bushido Billing! She brings a diverse background in healthcare and business operations, having served as an office manager at both a chiropractic clinic and a women’s clinic, as well as a health insurance claims representative in a call center. She also has experience in retail, including roles as a sales associate, sales lead, and in human resources. Crystal enjoys owning her tasks while contributing to a supportive team and is excited to help provide a smooth billing process for clients.

Outside of work, Crystal loves taking care of her plants, reading, and taste-testing local coffee shops. Fun fact: she’s nicknamed “Smiley,” though she’s not sure if it’s for her big smile or simply because she smiles a lot!

Contact Me!
Ph: (405) 338-5799
E: crystal.smith@bushidobilling.com

Bio

April is the Director of Training here at Bushido Billing and she is a proud military spouse. April is driven by a core belief in the power of learning and growth to transform individuals and organizations. Her rich and varied professional journey, including roles in customer service, finance, and healthcare management, has equipped her with a unique understanding of diverse needs and how to connect with people effectively.

April's approach to training is practical, positive, and always centered on the individual. She is passionate about creating engaging experiences that empower people to not only learn but also to thrive.

Outside of her impactful work, April finds joy in horseback riding, the creative outlet of crocheting, and the rejuvenating Florida sunshine. She embraces a life of balance and brings a heartfelt approach to all her endeavors.

Guided by Emile Zola's inspiring quote, "I am here to live out loud," April is dedicated to bringing her whole self to every interaction, fostering a culture of growth and authentic connection.

Contact Me!

Ph: 206-670-9001

E: April.Houchin@BushidoBilling.com

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